Refunds & Returns
Friday, 11 December 2009 16:05
For all courses, we will issue a full refund if the registered student provides a written request prior to the start of course. Email is preferred. Request sent through regular mail must be post marked prior to the start of course.

For Continuing Education courses, we will allow the registered student to reschedule twice at no charge. A $10 handling fee will be assessed for each subsequent schedule changes.

For Continuing Education courses, we will reschedule all students for the next available course in the event of inclement weather, instructor no-show, or insufficient enrollment.

  • In the event of inclement weather, we will attempt to contact student through email or at phone number provided during registration.
  • In the event the instructor is unable to attend and a replacement instructor is not available, we will attempt to contact student through email or at phone number provided during registration prior to start of class.
  • In the event of insufficient enrollment, we will attempt to contact student through email or at phone number provided during registration 24 hours prior to start of class
  • We will issue a full refund if the student provides written request prior to that start of the rescheduled course.

For Multi-day courses, we will issue a refund less a $10 handling fee if the student attends the first class, but provides a written request before the start of the second class. No refunds will be issued after the start of the second class. We will reschedule the student to the next available course if student misses more than one class.

You may return any book(s) purchased from us within 10 days of delivery for a full refund.
We will issue partial refunds for the return of books which:

  • Were returned more than 10 days after delivery
  • Have obvious signs of use
  • Are not in its original condition, are damaged, are marked, or are missing parts

Please provide a written explanation for the return along with the book(s) to the following address:

2904 Kenai Dr
Cedar Park, TX 78613

We will pay the return shipping cost if the return is a result of our error. Call 512-371-1133 to make appropriate arrangements.

Please email sales at MyTradeTraining.com written requests. Call 512-371-1133 for any questions.

 
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